NTS Group, Dubai

Hardware Solutions: Provide all the infrastructure, hardware, networking and connectivity solution for NTS customers.
Enterprise Solutions: With Dell's, EMC and Fujitsu-Siemens Computers flexible computing solutions we make sure we meet the needs of customers: large corporations, small and medium enterprises and private users.
External Consultants: As an IT outsourcing services provider we benefit from economies of scale through dedicated facilities and a wide technical skill base, allowing us to deliver cheaper, more flexible, and scalable services than those which our customers are able to manage in house.
Security Solutions: A full suite of DVR solution from Vanguard & Verint. The most advanced and reliable technology in anti-skimming solutions from TMD Security.
Pre Sales Support: Our support manager will help the direct team with pre-sales efforts. Providing support as needed during local business hours, and traveling as needed to support the customers in-person.
Voice & Data: Whether your business is a small, two-person home office or an enterprise in need of thousands of communications devices, NTS is the right choice for your communications needs.
External Contractors: With a clear understanding of immediate objectives and long-term goals and planned implementation, our external contractors can deliver significant strategic business value over time.

Service Help Desk

Providing a single (informed) point of contact for customers.
Facilitating the restoration of normal operational service with minimal business impact on the customer within agreed SLA levels and business priorities.
Receiving calls, first-line customer liaison.
Recording and tracking incidents and complaints.
Keeping customers informed on request status and progress.
Making an initial assessment of requests, attempting to resolve them.
Monitoring and escalation procedures relative to the appropriate SLA.
Identifying problems.
Closing incidents and confirmation with the customers.
Coordinating second and third line support.

Infrastructure Management & Deployment

Management of essential operation components, such as policies, processes, equipment, data, human resources, and external contacts, for overall effectiveness.

Shifting & Migration

NTS will Protect and Relocate your Sensitive Electronics with Care

Remove, pack and prepare IT components into rolling stock crates designed for electronic equipment.
Protect components with anti-static shrink wrap or bubble pack.
Protect cabinets and equipment with pads and shrink wrap.
Provide ship-sheet protection between components. Baffle with sealed air wrap.
Provide floor protection; metal plates over thresholds to reduce shock and vibration.
Coordinate handling and transportation.
Restore all IT equipment and components into cabinets, and position as directed.

Annual Maintenance Contract (AMC)

Annual Maintenance Contracts for reliable services of your computers and networks at very affordable rates.

Security Administration

Kiosk Maintaining

A poorly maintained or dirty looking kiosk erodes a user's confidence and decreases the likelihood that they will return to use it. You have a number of options such as Remedial onsite maintenance options for ensuring that your kiosks maintained properly and effectively once they have been deployed. Our Custodial services such as cleaning exterior of KIOSKs on a scheduled basis will eliminate a lot of issues in the ATM's as well as customer will gain more confidence in the bank.

Audio - Visual Solutions

Applications for the top audio visual solutions on the market are countless and varied. Often times, if the solution is not precisely tailored to your specific event needs, it cannot meet its optimal capability to deliver your most vital chief points to your audience.

NTS team works with you from the beginning of your meeting planning process to help you determine the best and most appropriate AV solutions for your company. We make sure your message is delivered using the utmost medium and its most advantageous method for your purpose.

Voice Data Solutions

Whether you need a new phone system (traditional or IP) and voicemail, wiring and cabling, networking, paging, hardware and equipment, additional phones at discount prices, headsets and accessories or the peace of mind provided by our Maintenance Service Agreements (MSAs), ...we offer you one stop, expert services. We design and install complete structured cabling systems for both voice and data for any size project. Our trained professionals are trained in installing all low-voltage cabling from CAT-5 to fiber optics.

The systems we implement are designed to be powerful, yet easy to use. In addition, the ability to add new applications and options, seamlessly, and to have them work together, is part of our systems design. This gives you the flexibility to easily grow your phone system as your needs change.

NTS has the knowledge and experience to provide full scale, integrated solutions for all your communication and data com network needs

Fire Rated Glasses

Facilities Management

Program Management.
Service Desk Management.
Server/Systems Management.
Desk-Side Management.
Network (WAN & LAN) Management.
Database Management.
Application Support.
Mail Management.
Telecom Management.
Data-Center Management.
Asset Management.